Frequently Asked Questions
General
Where can I purchase?
From our local distrubutor or our web shop.
What is the warranty for Avantopool?
Kinos and Kinos Plus: Frame, acrylic basin and side panels: 3 years. Mechanical and automation components: 2 years private use, 1 year commercial use
Cooling & heating unit (CHU): 2 years private use, 1 year commercial use
Hanki pool: 3 years
Kide pool: 1 year
What is the delivery cost?
Delivery cost depends on size of the shipment and destination.
What is the lead time?
Lead time is typically 3-14 working days.
Where are the pools manufactured?
Our pools are manufactured mainly in Finland.
Which countries do you ship to?
Europe and Middle East.
Are the pools customizable?
- Kinos and Kinos Plus: You can customize panels and lid by UV printing (logos/color etc.)
- Hanki and Kide: You can customize the Hanki lid by UV printing or taping
A small extra fee applies to customization.
Technical
What is the temperature range?
- Kinos and Kinos Plus: +4-38°C
- Cooling and heating unit with Hanki and Kide: +4-40°C
What is the cooling speed?
- Kinos and Kinos Plus: 4-5°C/h
- Cooling and heating unit with Hanki and Kide: 7-9°C/h
How can I fill and empty the pool?
With a water hose and a submersible pump.
What is the required fuse size (A)?
10A.
Can Avantopool cold pools be placed outdoors?
- Kinos and Kinos Plus: Yes, when fully protected from weather (for example glazed terrace/balcony)
- Cooling and heating unit with Hanki and Kide: Yes
Clients located in below 0°C winter conditions: Keep in mind that the operating temperature (for outdoor use) with Cooling and Heating unit is -7°C.
Can the cooling and heating unit be installed inside a box (or similar cover)?
No, because the unit requires sufficient ventilation.
Cleaning
How to keep the water clean?
- Always take a shower before entering the pool
- Clean the filter weekly and change the filters every 2-6 months depending on the usage
- Change the water every 1-3 months (Kinos and Kinos plus) and every 3-7 days (Hanki and Kide)
- In heavy use we recommend adding ½ teaspoons of chlorine weekly
Using
What are the benefits of cold bathing?
- Speeds up muscle recovery
- Relieves pain (e.g. joint pain)
- Lowers stress and improves resilience
- Improves immunity
- Improves sleep quality
- Refreshes and releases “happy hormones” (endorphins)
- Activates brown fat
Read more here
Can I add ice cubes into Avantopool?
Adding ice cubes is forbidden, because the machine may freeze. The water temperature is controlled electronically via touch screen.